Refund policy
Return and Refund Policy
Last updated: September 11, 2026
1. 30-Day Money-Back Guarantee
Your first order of any full-size &Mind product purchased on andmind.com (AM, PM, or the AM + PM set), including the first shipment of a subscription, is covered by our 30-Day Money-Back Guarantee. If you are not satisfied, email support@andmind.com within 30 days of delivery with your order number and we will refund the full product price to your original payment method. No return is required. One guarantee refund per customer or household. Sample packs and purchases made through other retailers or channels are not covered. Full terms: andmind.com/pages/guarantee.
2. Damaged, defective or incorrect items
Please inspect your order on arrival. If anything is damaged, defective or not what you ordered, contact support@andmind.com within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund, including any shipping charges.
3. Other returns and cancellations
Because dietary supplements cannot be resold once they have shipped, we do not accept returns outside the situations above. If you need to cancel an order, email support@andmind.com as soon as possible; orders that have not yet shipped are cancelled and refunded in full.
4. Subscriptions
You can cancel a subscription at any time before the next billing date from your account or by emailing support@andmind.com. The first shipment of a subscription is covered by the 30-Day Money-Back Guarantee; a guarantee refund cancels the subscription.
5. Refunds
Approved refunds are processed within 3 business days to the original payment method, including HSA/FSA cards used through Flex. Banks and card issuers may take an additional 5–10 business days to post the credit. If you have not received a refund 15 business days after our confirmation, email support@andmind.com.
6. Contact
support@andmind.com — &Mind LLC